We want you to be satisfied with your purchase at PrimeGate.
Digital Products (Courses & Downloads)
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Because our products are digital and instantly accessible, we typically do not offer refunds once a purchase has been completed.
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However, we do provide a 14-day satisfaction guarantee. If you are not happy with your purchase, please contact us within 14 days of your order at contact@prime-gate.shop with your order number. We will review your request and may issue a refund at our discretion.
Non-Refundable Situations
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Refund requests made after 14 days of purchase.
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Completed courses where substantial content has already been accessed/downloaded.
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Promotional/discounted products unless otherwise stated.
Exchanges
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As our products are digital, we do not offer product exchanges.
PRIMEGATE LLC
271 W. Short St Ste 410 #2163, Lexington, Kentucky 40507 US
Email: contact@prime-gate.shop
